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Christmas ideas with Bill Marvin, The Restaurant Doctor
Posted by Kerry Chew on
Bill Marvin, aka "The Restaurant Doctor", is a leading authority on how good restaurants can become great restaurants. You too could implement these great ideas this Christmas.
For more ideas check-out: Post Pandemic Thinking for Hospitality and Tourism
- Tags: Christmas Ideas, COVID-19, eBook, Hospitality, Hospitality Industry, Hotelier, Hotels, Ideas, Marketing Tips, Post Pandemic Thinking, Pubs, Strategy
Word of Mouth (WOM) in 2021
Posted by Max Hitchins on
Word Of Mouth (WOM) marketing was, is still and will probably always be the best and most inexpensive marketing you can do.
- Tags: COVID-19, eBook, Hospitality, Hospitality Industry, Hotelier, Hotels, Marketing Ideas, Marketing Tips, Pandemic Thinking, Post Pandemic Thinking, Pubs, Restaurant
Strategic Thinker and Innovator - David Kong CEO Best Western
Posted by Max Hitchins on
Post Pandemic Thinking for Hospitality and Tourism provides innovative and strategic ideas. Whilst it might have appeared to be a good idea to be a quarantine or migrant hotel during 2020, I don’t think it would ever be a strategy used by David Kong the CEO of Best Western Hotels.
- Tags: Best Western, COVID-19, eBook, Hospitality, Hospitality Industry, Hotelier, Hotels, Marketing Ideas, Marketing Tips, Pandemic Thinking, Post Pandemic Thinking, Pubs, Restaurant
Industry Learnings from The Plough Inn on Southbank Brisbane
Posted by Max Hitchins on
Jason Shearer, owner of The Plough Inn, Southbank, Brisbane, Australia wrote me having purchased a copy of Post Pandemic Thinking for Hospitality and Tourism.
He says.. “Cash is King” … but, we believe, today “Data is Power”! He believes the post-pandemic success will be driven by engaged customers and engaged employees. Jason has improved the pubs service and quality of data from venue reporting to customer and staff feedback.
Take Time To Think
Posted by Max Hitchins on
Henry Ford, the founder of the Ford Motor Company, once said “Thinking is the hardest work there is, which is probably the reason why so few engage in it.” This prompted me to begin a daily quest to learn ’something new each day’. I remember thinking “If I learn something new every day, in one year, I will know 365 more things than I know now.” I call it my 4T Principle.